Terms & Conditions

Featured Villa : Los Morontes - Mojacar

Featured Villa : St Helena - Barbados

Featured Villa : Rock Cottage - Antigua

Featured Villa : Villa Cleopatra - Sharm El Sheikh

Featured Villa : Villa Bacharra - Costa Del Sol

Featured Villa : Villa Lucija - Croatia

Featured Villa : Kamalame Cove - The Bahamas

Featured Villa : The Cove - The Bahamas

Featured Villa : Cotton Bay Village - St Lucia

Featured Villa : Kamique Villas - Anguilla

Featured Villa : Frenchmans Lookout - Virgin Islands

Featured Villa : Quinta da Lua - Algarve

Featured Villa : Anahita Word Class Santuary - Mauritius

Featured Villa : Villa Maremma - Tuscany

Featured Villa : Cove Spring House - Barbados

Featured Villa : Crystal Dream - St Barths

Featured Villa : L'Anse aux Epines House - Grenada

Featured Villa : Swallow Villa - Grenada

Featured Villa : Vieux Caribe - Turks & Caicos

Featured Villa : Kayumanis Ubud Private Villas - Ubud

Featured Villa : Nicobar - Antigua

Featured Villa : Cove Suites - Blue Waters - Antigua

Featured Villa : Mount Cinnamon - Grenada

Featured Villa : Baraka Point - Virgin Islands

Featured Villa : Ottleys Plantation - St Kitts

Featured Villa : Quatre Epices - Mauritius

Featured Villa : Li-Al-Do - Seychelles

Featured Villa : Hollywood Mansion - Cape Town

Featured Villa : Casa Moderna - Algarve

Featured Villa : Marineco - Mallorca

Featured Villa : Vista Ria - Algarve

Featured Villa : Little Whale Cay - The Bahamas

Featured Villa : Half Moon - Jamaica

Featured Villa : Roaring Pavilion - Jamaica

Featured Villa : Round Hill Hotel and Villas - Jamaica

Featured Villa : Sheriva - Anguilla

Featured Villa : Windsong - Bequia

Featured Villa : Maca Bana Villas - Grenada

Featured Villa : Villa Pressida - Cote D'Azur

Featured Villa : Fusion - Cape Town

Featured Villa : Hacienda Faustino - Algarve

Featured Villa : Villa Adeje - Tenerife

Featured Villa : Coco - Mullins Bay - Barbados

Featured Villa : Baan Saleah - Phuket

Featured Villa : Casa Nura - Costa Del Sol

Featured Villa : Pink Cottage - Barbados

Featured Villa : Pezula Private Castle - Knysna

Featured Villa : The Bay Retreat - Cape Town

Featured Villa : Sundance - Jamaica

Featured Villa : Villa Rosemarine - Croatia

Featured Villa : Villa Natai - Phuket

Featured Villa : Mas de la Serra - Teruel

Featured Villa : 42 Sandy Lane - Barbados

Featured Villa : Rum Punch - Anguilla

Featured Villa : Alila - Barbados

Featured Villa : Le Bleu - Anguilla

Featured Villa : Moonraker - Anguilla

Featured Villa : La Fraissinede - Carcassonne

Featured Villa : Sayer House - Cape Town

Featured Villa : La Huerta - Costa Del Sol

Featured Villa : Camelot Villa - Cape Town

Featured Villa : Dar Lima - Marrakesh

Featured Villa : Cala Vinyas - Mallorca

Featured Villa : Villa Nina - Eden Rock - St Barths

Featured Villa : Villa Lefki - Corfu

Featured Villa : Villa Almendros - Costa Blanca

We are trading as Worldwide Dream Holidays (WWDH), and we are also known as Barbados Dream Villas, Worldwide Dream Villas and Holiday in Barbados - we have an office in Barbados handling, real estate, property management, villa rentals and hotel accommodation.

Our opening hours are - Monday to Saturday
E-mail contact - enquiries@worldwidedreamvillas.com

The following booking conditions outline the terms under which WWDH operate, they advise you of your obligations to WWDH and also the obligations of WWDH to our customers. Please ensure you read them carefully before proceeding with your booking. Acceptance of these terms and conditions will be required.

Descriptions & Photography
The descriptions on this web-site are based on inspections made on behalf of WWDH and information passed to us, which we believe to be accurate. The descriptions have been written as each property existed at the time of inspection, and any changes by villa agent/owners or hotel are sometimes made without prior warning, and therefore WWDH does not wholly guarantee the accuracy of the information and cannot accept entire responsibility for any decisions made thereafter. Any significant changes will be actioned as soon as we are made aware of them and the relevant information will be updated. If changes are made after you have already booked we will advise you prior to your departure, if it is your decision to cancel at this point, this may not be without cancellation penalty. In some cases certain facilities and amenities may be affected by a change to local conditions, such as bad weather or low season, Public Holidays and Festivals can also affect the availability of resort facilities. Swimming Pools are not heated unless otherwise stated. Distances to the nearest beaches can be provided and depending on the location the beach may be sandy, stones or shale. The photographs throughout the web-site are to provide an overview impression of each property or destination, WWDH do not accept responsibility for changes made to any furniture, colour schemes or views since the photographs were taken.

Booking
Provisional bookings can be arranged (48 hours), pending the receipt of the required deposit/payment and booking information. Should this provisional hold expire before the deposit/payment is received ( within 7 working days of initial hold), the booking will be released.

When you buy an ATOL protected air holiday package including flights from WWDH you will receive a confirmation invoice from us ( or via your authorised agent through which you booked ) confirming your arrangements and protection under our Air Travel Organiser’s Licence number 9764

In the unlikely event of our insolvency the CAA will ensure that you are not left stranded abroad and will arrange to refund any money you have paid to us for an advance booking. For further information visit www.atol.org.uk

The price of our holiday packages include the amount of £1 per person as part of the ATOL protection Contribution (APC) we pay the CAA this charge which is included in our advertised prices.

ATOL protection does not apply you all the holiday and travel services on this web-site. Please ask to confirm what protection may apply to your booking.

The booking information must include
List of all those passengers travelling with relevant ages for children - only those listed will be eligible to stay at the villa/hotel unless other arrangements have been agreed and confirmed in writing.

Insurance details must be provided
The lead member or holiday organiser should acknowledge the terms & conditions and important information as outlined on the web-site have been read and accepted.
An agreement will exist upon issue of a confirmation/invoice, which will be sent out to you within 24 hours of initial confirmation. We advise that you check through the details immediately and if you have any queries contact WWDH as soon as possible. WWDH cannot accept responsibility for any inaccuracies on the document, that we have not been notified about. After the issue of our confirmation/invoice, should you wish to make any alteration or amendment, this may involve a charge, which WWDH will notify you of at the time.
Deposits vary between 20 - 50% of your holiday price, depending on the time of year, destination and the individual property, the relevant deposit will be advised at the time of booking.

The final balance is payable to WWDH 10 weeks prior to departure, the balance due date will be presented on your confirmation/invoice. If payment is not received by the due date, we reserve the right to cancel the reservation, and your deposit will be retained and a further cancellation charge may apply. When the full balance has been received along with any required security/damage deposit (if applicable) your documents will be sent out to you approximately 14 days prior your departure date.

Special requests
Any requests should be made in advance of your departure date and in writing. We aim to accommodate your special requests but WWDH have no legal liability to you in the event that the request has not been complied with.

Insurance
It is COMPULSORY and essential that you and your family have the necessary insurance cover to protect for medical needs, cancellation or flight delays etc and also personal liability. WWDH require confirmation of your insurance supplier along with your policy number and a 24 hour contact telephone number. In the event of any emergency abroad, this information will also used to assist where necessary. The responsibility lies with you to ensure that any insurance policy you take out meets your personal and particular needs.

Passports, Visas & Health requirements
It is the responsibility of each member of your party to check they have the correct and valid passport and/or visas for your chosen destination. WWDH cannot accept responsibility for you or your party failing to produce or provide the necessary documents. Any concerns should be checked with the relevant embassy or consulate well in advance of tour travel dates. You should also check for any necessary vaccinations and/or your doctor's clearance to travel. WWDV cannot accept liability for any illness as a result of your failure to check and meet the necessary requirements. Medical conditions of any kind or if you are pregnant, seek clearance of your travel plans from your doctor. If there are any financial penalties as a result of you not complying with these requirements will be your responsibility and that of each member of your party.

Payments
Payments can be made by personal cheque, bank transfer or selected credit cards. Cheque's require 5 working days to clear. On credit card payments we reserve the right to levy a 3% handling charge (no charge for Debit transactions)

Our Prices
Prices shown on the web-site are based on a 7 night stay for accommodation only ( for hotels including appropriate meal plan) for the maximum number of guests in the villa, or based on 2 people sharing a hotel room/suite these prices are updated from time to time but your specific holiday price will be confirmed to you at the time of booking. The price on your confirmation/invoice will remain the same unless UK or government introduce additional taxes or charges, which we reserve the right to pass on to you.
All our prices are calculated in sterling, should you require the option to make your payment in US Dollars or Euros, please advise at the time of booking and we can discuss and agree revised prices and arrangements.
No price increases will apply once full and final payment has been received.

PRICE GUARANTEE
Our prices are regularly checked to ensure that we offer the most competitive prices available, should you find one of our luxury villas/ hotels /resorts elsewhere at a lower price then let us know and we will check to see if we are able to offer a like for like package

Amendment/Cancellation by you
Any amendment you wish to make to the original booking request, after the issue of the confirmation/invoice should be sent in writing, and any relevant charge for this amendment will be advised.

Should you wish to cancel the entire holiday, this should be sent in writing and cancellation charges as per our cancellation policy will apply. The cancellation takes effect from the date the written notification has been received when the relevant cancellation charges come into action. (See table below) Reasons covered by your insurance policy for cancellation should be referred directly to your chosen insurance company to discuss re-covering the relevant cancellation charges. A cancellation invoice will be sent to you presenting the relevant charges within 7 - 10 days after receiving your cancellation notice.

No of days before departure date Cancellation Fee per booking

60 days + Loss of deposit
46 - 59 Days 50 % charge of total holiday price
1 - 45 Days 100% charge of holiday price
On day of departure and thereafter 100% charge of holiday price

N.B. Any variation in the above charges for certain villas /hotels and resorts will be advised at the time of cancellation.

Cancellation by us
If WWDH become aware of any significant change to your chosen accommodation, when we saw the need to have to cancel your stay, we will aim in conjunction with the villa owner/villa management / hotel/ resort to find a suitable alternative or negotiate a full refund on your behalf.

Late Arrivals
If you experience any delays from your chosen transportation WWDH do not accept responsibility for the problems this may cause, or for the curtailment or shortening of your holiday.

Building Work
Upon occasions building work or road work/maintenance and its associated noise may occur, which in many cases we have little to no control over or have any prior warning about. When and if we receive notification of any planned work from either the owner, villa management, hotel or resort, we will advise you immediately. WWDH cannot take responsibility when we have had no prior knowledge or prior warning, we will assist as much as possible and if necessary assist to find a suitable alternative. Any price difference would be discussed and agreed at the time, however if the alternative offered was more expensive, any additional payment would be your responsibility.

Force Majeure
WWDH regrets we cannot accept responsibility for loss, damage, disruption or cancellation of your holiday which has been prevented or affected by "force majeure". This would mean in a case of unusual or unforeseeable circumstances beyond our control that resulted in unavoidable events, even if every opportunity to exercise due care had been taken. For example : War, riots, civil strife, terrorist activity, industrial disputes, natural or nuclear disaster, fire, adverse weather conditions, water level changes, sale of a property and all other similar events outside of our control.

Complaints
Whilst WWDH envisage your holiday going well, you may find an occasion when something is not quite as you would expect it should be. Should you have any such query or complaint during your stay, you must report your problem or concern immediately to the house staff, villa management, hotel manager or resort manager and they will do all they can to assist and resolve this. The contact at the accommodation will then advise WWDH of any your issues. If you find that the problem has not been resolved during your stay, and you wish to take the matter further, you should send full details in writing within 28 days of your return home. Once we are in receipt of your complaint in writing we will act as swiftly as we can and contact all concerned to bring the matter to a close.

 

 

Date of publication - March 2010

The copyright in the information contained within this web-site belongs to Worldwide Dream Villas and should only be used for customers' personal use and not for any commercial purpose.